#395-"I'm good at what I do, but I don't necessarily know what I am doing"
(Client, regarding their position at their company)
#394-"Just because I approved something doesn't mean you can hold it in my face!"
(Comment by client, to Agency President and Project Manager who were defending the fact that client's site was built following the approved information architecture)
#393-"Please rewrite the letter so that it will yield less response, as our call center is understaffed."
(Client memo to Agency)