#406- "Well, I still think it’s a gray area. Remember that our customers are unsophisticated. They’ll read it, think it’s mistake and it’ll make us look bad. Put the quotes back in."
(Client, to Account Supervisor after being shown citations from both the Chicago Manual of Style and the AP Stylebook about not using quotation marks at the end of a paragraph when the quote continues into the next paragraph)
#405- "We're not going to do a brief because the project was already briefed past week."
(Agency, Account Executive after an Art Director had to take care of a project instead of his ill colleague)